Case Study: Sparking Conference Collaboration
THE CHALLENGE:
The Ontario Community Support Association (OCSA) needed to transform their first post-COVID conference into an engaging, interactive experience that would reconnect health-care leaders and generate actionable solutions for sector challenges.
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THE APPROACH:
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Targeted design: Workshops crafted for specific sector challenges
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Expert facilitation: Ensuring productive discussions and outcomes
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Practical focus: Generating implementable solutions
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Lightning Lab framework: High-speed design thinking system optimized for not-for-profits
THE IMPACT:
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Sold out conference!
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350 health-care leaders engaged in two of five top-specific interactive sessions (am/pm)
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Generated innovative sector solutions
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Established cross-sector connections
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Received outstanding feedback: 98% found it engaging, 96% said it was actionable, 95% found exercise relevant
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Practical Lightning Lab framework to take back and use with their own organizational teams
"Phenomenal exercises. SO many great ideas explored in such a short period of time."
—Sondra Lockhart, OCSA Conference Participant
“The Lightning Labs were an exciting new addition this year and were well received! Thank you for making our conference such a success!" —Deborah Simon, OCSA CEO and President
